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Broken Link Triage Worksheet

A working sheet for turning a raw broken link report into a grouped, prioritized fix plan with a named owner for every entry.

Download the worksheet (.csv)

Reviewed for 2026, updated September 8, 2026.

A broken link report is a list of symptoms, not a plan. One missing image in a shared footer can appear as many failures as there are pages, and a report of several thousand lines usually collapses into a few dozen real problems once entries with the same destination, the same URL pattern, or the same template are merged. This worksheet gives that merge a home. Each row is one root cause, not one occurrence, so the sheet stays short enough to review in a single meeting.

Fill the priority column with a simple score from 1 (critical) to 5 (cosmetic) based on where the link sits, how much traffic or revenue the page carries, and whether the failure is internal or external. Internal failures usually rank above external ones because they are entirely within your control. Record the fix that was actually applied, not just that the ticket was closed, so the same URL is not redirected three different ways by three different people over the years. The example rows below are placeholders to show the expected level of detail; replace them with your own entries. The article on turning a broken link report into a fix plan and the /tools/broken-link-revenue-loss/ calculator can help you argue for the time to work through it.

Broken URL or patternFound onInternal or externalFailure typePriority 1 to 5Fix actionOwner and status
example.com/old-pricingMain navigation, footerInternal4041301 redirect to /pricing/ and update the nav hrefDev team, open
example.com/images/hero-v2.jpgShared header template, all pagesInternal404 on asset1Restore the file or change the template path onceDev team, in progress
example.com/promo-springEmail campaign, paid adsInternalSoft 404 (200 status with not-found text)1Return a real 404 or redirect to the current promo pageMarketing, open
example.com/help/setupHelp center indexInternalRedirect chain, 3 hops2Point the link and the rule directly at the final URL, remove middle rulesDev team, open
example.com/blog/2021/*Category pages, 14 old postsInternal404 after CMS upgrade2Add one pattern redirect to /blog/ archive, then fix top posts one to oneContent editor, open
partner.example/report.pdfResources pageExternalTimeout after 3 retries3Recheck in 48 hours, then link to an archived copy if still downMarketing, waiting
news-outlet.example/2019/storyOne old blog postExternal410 gone4Rewrite the sentence so it no longer depends on the citationContent editor, open
docs.example/v2/apiDeveloper guide, 3 pagesExternalRedirects to the home page3Replace with the current documentation URL after checking it answers the same questionDev team, open
Your URL or patternYour source page or templateInternal or externalYour status or symptomYour scoreYour fixYour owner, your status
Your URL or patternYour source page or templateInternal or externalYour status or symptomYour scoreYour fixYour owner, your status

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